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Quality Premium Escorted Holidays & Cruises |
Here at Chalfont Line Holidays we are
renowned for the high standard of
service we provide, it starts from the
moment of your initial enquiry, when
making a booking and continues
throughout the holiday. It extends
from our knowledgeable reservations
team through to our operational staff.
To us you are not simply a name in the
crowd, you are an individual who we
will get to know and you us, here at
Chalfont Line Holidays, 99% of our
bookings are repeat bookings so do not
worry if travelling alone, you will enjoy
your time away while making some good
friends.
We understand that sometimes, you might
be worried at the prospect of going on
holiday, possibly on your own or for the
first time in a while. We would like to put
your mind at rest, all our holidays are accompanied
by our own staff, their role is
to assist you and ensure that you enjoy
your holiday with us. They will be on hand
to handle the luggage be a flying or
coaching holiday, you will not have to
worry about retrieving heavy suitcases, it
will all be done for you. On arrival at the
specially selected hotels our staff, if you
wish, will be available to help you unpack
and see that you settle comfortably in
your hotel room. This attention will be
present throughout the duration of the
holiday without invading your space or
wishes.
You might be somebody who find stairs
more difficult to ascend and who also
may need some general assistance
when in your room; all this can be a
nuisance which we can take care of,
thus enabling you to enjoy your holiday
from the start to the finish; this assistance
also applies to clients using
wheelchairs.
The difference between our Escorted
Holidays and those of other tour operators
is that our holidays are conducted
at a much slower pace and the unique
assistance which is available to all our
clients. Unique because it is designed to
take into account any level of personal
assistance that you might require.
Therefore if you require assistance in your
hotel room or if you use a wheelchair and
need help with getting around please tick
the Personal Assistance Package box in the
booking form, we will contact you to ensure
that we offer you the best service and
personal touch so that the holiday is going
to suit your needs; we will do our best to
ensure you enjoy your time away with us.
Tell us your requirements and we will do
our outmost for the holiday to be tailor
made for you. We are committed to provide
excellent quality and high standards,
we regularly review hotels and transport
facilities for their suitability and continually
research new destinations.
Here at Chalfont Line Holidays we do not
compromise quality for cost, we do not
operate on bulk system, and therefore are
unable to obtain the discount prices negotiated
by the large tour operators.
Our holidays are planned with care, considerations
and thought so to enable
you the client to enjoy your holiday to
the full, in addition hotels are selected
for the suitability of their location, the
comfort they offer, the quality of their
food and the attitude of their staff. Our
holidays are one off specially selected
departures nevertheless prices are keen
as possible, there are NO hidden extras. |
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Personal Assistance |
Chalfont Line Holidays is unique as we
offer our clients Personal Assistance
Packages at an additional cost. These
packages are tailor made to suit your
needs, it can include pushing a wheelchair
or if you need help of a personal nature.
This assistance will be designed around
your needs and requirements.
Clients requesting Personal Assistance will
be required to tick the appropriate box.
Once we receive your booking form you
will be sent the Personal Assistance Package
form for you to complete, we will
contact you to establish the right assistance
package for you.
The information collected will then be
summarised in a Personal Assistance Cost
(PAC) which you will be requested to sign.
If for any reason you are not satisfied with
the PAP cost your deposit will be refunded. |
Electric Wheelchairs/Scooters
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Chalfont Line Holidays accept electric
wheelchairs/scooters on all our holidays;
the only requirement is that they
must be dry cell operated.
If bringing an electric wheelchair/scooter
on tour please tick the appropriate box
on the booking form.
Please note that for flying holidays it is
important that we have the weight of
the wheelchair in kilos.
In some destinations we can arrange
equipment hire at extra cost. |
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